I pressed the P2 button on my remote and nothing happened, what now?

The P2 key and verification code are only supported on recent jukebox software versions. Additionally, if your venue has disabled new regist...

Why can’t I activate my Team Rewards challenges?

In order to activate your Team Rewards challenges, you must be checked in on the TouchTunes app at your work venue, and you must be within 0...

Why can’t I claim my Team Rewards challenges?

Team Rewards challenges are only available to claim after the week has ended! The plays and check-ins on your venue’s jukebox are calculated...

My question wasn't listed, who can I talk to?

If your question was not listed here, or if your issue is still unresolved after reading, please email us at [email protected] for ...