Sorry you haven’t heard your tunes yet! Although TouchTunes tries to honor requests for songs, the ability to provide these services may be affected by a number of factors such as the quality of the Internet at both the location and network level, the ability of location staff to control the audio at the location, and the length of the queue in which a song is placed.

If it’s been at least an hour and you haven’t heard your music, please contact us so we can look into this for you!