Playing My Songs
Can I download music to my phone with the TouchTunes App?
Sorry, the TouchTunes App was created to specifically play songs on TouchTunes jukeboxes only.
What is "Fast Pass" and how does it work?
The Fast Pass feature will put your song in a priority queue and play your selection before other song plays. Please note: if somebody selec...
Why didn't I hear my song?
Sorry you haven’t heard your tunes yet! Although TouchTunes tries to honor requests for songs, the ability to provide these services may be ...
Why does my song take longer than expected to play?
There's only so much one jukebox can do, especially on a busy night! Try "Fast Pass" to move your song up the queue!
Why didn't my song finish playing?
Give us a shout through the TouchTunes App and one of our support DJs will be glad to look into this!
How do I save and edit My Favorites?
To add songs and artists to the My Favorites section, simply tap the heart icon that appears to the right of their name or the song title. T...
I have a Silver Icon showing next to my Credit Icon, what is it?
The silver coin is a Fast Pass token, which you have earned for playing over 1,000 total songs!Each token will cover the credit(s) charged f...
What is a Song Dedication?
A TouchTunes Song Dedication is a simple, fun way to let someone know that you're thinking about them by playing a song for them and sending...
How do I send a Song Dedication?
At participating venues, when you select a song to play using the mobile app, you will see a button on the Song Play screen to "Add Ded...
How much does a Song Dedication cost?
Sending a Song Dedication adds 1 credit to the cost of a song play or Fast Pass.Receiving a Song Dedication is free.
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