We're sorry you haven’t heard your tunes! 

 

When you play a song, it is added to the jukebox song queue for the Place you're currently checked into, and will play as soon as its turn arrives. Keep in mind that Fast Pass ⚡ songs will play first before standard song plays.

 

In some cases, our ability to provide these services may be affected by one of any number of factors - such as the Internet connection, the ability of location staff to control or switch the audio source, and the length of the queue in which a song is placed.

 

Check the song queue to confirm if your songs are still listed under "Up Next" - your song might be coming up!

 

If the audio playing at your Place differs from what the TouchTunes app shows is Now Playing, please let a staff member know and tap the "Contact Us" button below so we can make this right for you!