Double check your current Place to make sure you've selected the right venue! You can return to the Place tab and use the map to select your new venue if you're bar-hopping, or moved from one venue to another.

If you've selected the right Place, but the audio system still doesn't match what the TouchTunes app shows is "Now Playing", notify the venue staff - they may have the audio switched to another source, or they may just need to crank up the volume! 🎵

If your song played at the wrong Place, or if you were unable to resolve an audio issue with the venue, tap the "Contact Us" button below and we'll be happy to help!